Last Updated: March 2026
At Decon Solutions NZ, we take your privacy seriously. This policy explains how we collect, use, and protect your information when you visit our website and use our services.
1. Information We Collect
We only collect information that is necessary to provide you with our specialized decontamination services:
- Contact Information: When you fill out our “Get an Estimate” or contact forms, we collect your name, email address, phone number, and property address.
- Usage Data: We use Google Analytics to collect anonymous data about how visitors interact with our site (e.g., pages visited, time spent on site, and city-level location).
2. How We Use Your Information
We use the data we collect to:
- Provide accurate quotes and schedule site assessments.
- Respond to your inquiries and provide customer support.
- Improve our website performance and user experience via Google Analytics.
- Ensure we meet New Zealand legal and health & safety obligations for hazardous work.
3. Data Storage & Security
Your personal information is stored securely. We do not sell, rent, or lease our customer lists to third parties. We only share details with third-party contractors if it is strictly necessary to complete your specific remediation project (e.g., specialized laboratory testing).
4. Cookies & Tracking
Our website uses cookies through Google Analytics to help us understand web traffic. You can choose to accept or decline cookies through your browser settings. This data is depersonalized and does not identify you individually.
5. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Request a copy of the personal information we hold about you.
- Request that we correct any inaccuracies in your information.
- Request that we delete your personal data (subject to legal record-keeping requirements for hazardous waste disposal).
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Decon Solutions NZ Email: info@deconsolutions.co.nz